Cold call tuition programmes
Straightahead UK provides tailor-made cold call tuition programmes for individuals who are responsible for cold calling and generating leads.
Our unique one-to-one tuition runs remotely or face-to-face, delivered by lead generation experts who cold call and generate leads daily; they aren’t just teachers, they’re doers.
The improvements we deliver are measurable and post-tuition checks make sure the learning is being implemented to generate quality leads.
Tailored training for your workplace
Our bespoke service is suitable for rookies right through to more experienced telesales executives who are aiming to improve their performance.
We provide tuition on a range of topics including:
- Structuring the call and asking the right questions in the right way
- Gatekeepers and how to respectfully gain entry
- Making the most of your relationships
- The importance of enunciation and tone of voice
- Maximising the value of each call
- Improving self-confidence
- Identifying buying signals and responding to customer buying intent
- How to manage a ‘no’
- Recognising a fruitless prospect
- Knowledge learning – understanding the product or service
- Engaging prospects and establishing a two-way conversation
We provide tailored tuition remotely, via Zoom, Skype or Teams. Programmes can also be delivered face-to-face at your site or our office in Billingborough, Lincolnshire.
To talk to us about your employee's learning needs or ask a question about our bespoke tuition programmes, contact the Straightahead tuition and customer services team.
Don't take our word for it...
Graham Roger – Eastpac
“Straightahead has provided in-house telephone training to Eastpac on 2 occasions. Working with staff, they drilled down into the types of calls they were making and then coached them as to how to structure their calls, building on the positives in each member’s style to improve the results they were achieving.
“Our staff found Straightahead’s approach to be clear, concise and delivered in an understanding manner. After the training they found outbound telephone prospecting less daunting and achieved some great relationships with clients and prospects.”
Sarah Nunn - Bauer Media
“We decided to send one of our rookies to Straightahead to help her embed the sales structure with her vibrant personality. Their service started before she even got there with some ‘fake’ calls so that they could identify all the great attributes she had and the areas that had room for improvement.
“Straightahead spent 3 days providing her with 1 to 1 support and executive relationship building coaching on her call style, working on her tone of voice, delivery, getting past the gatekeeper and asking the right questions in the right way. Since she’s returned the staff member has flourished into an excellent saleswoman with a promising future ahead, which was a result of the bespoke training programme that catered to her specific needs.”